Feedback is the vital response tool in E-learning and it is an integral part of E-learning experience. Feedback from the users will help the developer to create a better E-learning module and to modify the changes if there are any. Feedback helps to create an E-learning experience which is informative, engaging and motivational for the learner.
Now let me share some quick tips to give and receive E-learning feedback:
Timely constructed feedback: When the learner gives the feedback as soon as possible, there are more chances that he can clearly identify which behaviors or skill sets need to be improved. If you want to provide feedback while the E-learning course is still in progress, it gives the opportunity for the learners to act upon the constructive criticism that you have offered. By doing this, learners are better able to experience on first hand, help with improvements which help in providing a greater learning experience.
Focus on skills and behaviors: When you receive the feedback it is important that you should concentrate on behaviors, actions, and skills that can be changed or improved. You can also offer suggestions and alternatives for these behaviors so that learners can know where they went wrong. For Ex: You could incorporate alternative solutions to a problem if the learner has chosen an inappropriate path during a scenario, or offer more beneficial ways to approach an issue.
Tie E-learning feedback with objective and goals: One of the most valuable E-learning feedback tips that I can offer is to tie the feedback to the goals or objectives of the E-learning course or module. Let the learners know how adjusting behaviors or improving their learning habits will benefit them. For example, if the E-learning course is designed to develop sales skills, emphasize how doing something differently can lead to better sales figures or enhanced customer satisfaction.
Encourage learners to participate in surveys: By giving the chance to the learners to complete surveys or online questionnaires we can get most direct and effective E-learning feedback. By creating questions that will allow you to gauge their overall experience that may need to be fine-tuned. You can also offer certain incentives to the learners who give relevant feedback such as a discount on future E-learning course or ticket to the lucky lottery as this drives the users to give more feedback.
Target areas of concern: When your E-learning course has a specific area of concern such as a lengthy module, then by custom tailor survey questions you can ask the learners to see how you can make improvements. By asking the learners what they have benefited and by getting to know their experience and suggestions you can make it more effective by moving forward.
In E-learning, meaningful feedback offers a wide range of advantages and it allows the learners to get the most out of their E-learning course and modules. An effective E-learning feedback will help to transform any E-learning course into a successful module which helps to accomplish organizational learning objectives.