Scenario based learning is a way of teaching or helping practice a skill using virtual, interactive, problem-based contexts. This learning strategy usually involves learners working their way through a scenario based problem. This allows them to acquire the necessary skills needed to deal with similar problems at work.

Scenario-based learning uses interactive scenarios to support active learning strategies such as problem-based or case-based learning. It involves a situation wherein the learners are given the opportunity of learning using a particular scenario. This helps in better engagement and involvement of the learners. In this process, the learners are required to apply their subject knowledge, critical thinking, problem-solving skills and real-world scenarios. Scenario-based learning helps the learner in getting feedback for the decisions they make at each stage in the process. It helps in delivering a quality module by ensuring that employees stay engaged with the module throughout the session.

Lets us now understand when and where it can be used:

When?

Scenario-based learning can be used in a wide range of contexts, but it works with real effectiveness when used to simulate real-world practice, providing opportunities which may be difficult for students to experience within the confines of a course.
Successful scenarios have been developed around topics that have turned out to be very beneficial for the learners as well as for the organizations. Learners can get the desired outcome by rigorous practice keeping in mind the intention of attaining the overall objectives.

Scenario-based learning can be used as part of either formative or summative assessment.It usually works best when applied to tasks requiring decision-making and critical thinking in complex situations. Tasks that are routine to the learners will require little critical thinking or decision-making and may be better assessed using other methods. It is also useful at the time of deciding the best course of action.

Where?

It can be used for multiple purposes such as educating new employees about the company’s policy by creating a scenario wherein an animated character comes in the module and starts explaining about the company’s norms and conditions or it can even be used in various functions such as sales, compliance, etc.

Let us look into it in details for a better clarity.

Induction: This is the primary stage for a new joinee where in he/she is not familiar with most of the things in the organization. To make it a smoother experience one can indulge them in the E-learning space with real-life scenario based examples. This ensures effective completion of the module.

Compliance Training: To help the learners in getting acquainted with the companies rules and regulations/policies. With this, the learners can interpret and apply the applicable rules or policies to their work.

Sales training: To provide the learners to get exposed to the hands-on experience in dealing with customers and closing the sales by providing a proper product knowledge, answering the clients’ queries and achieving their targets without any hurdles.

Scenario-based learning has made it easier for most of the learners in grasping things they have learned with ease and pace. It is highly recommended to an organization who is on the verge of implementing E-learning.

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