According to the data published by Korn Ferry Institute, the existing talent shortage globally will reach its worst levels in 2030, when an expected 85.2 million job openings will go unfilled worldwide as the organisations are not able to find the right candidate. So what are the in -demand skills desired by businesses and what learning professionals need to know about it.

For the benefit of my readers, I have compiled and curated top most in-demand skills from popular reports published by LinkedIn, World Economic Forum (WEF), Economic times . Read the blog to find out more as I have classified the skills to soft skills and hard skills.

Here are the 8 most in-demand soft skills in 2019:

1.Creative Thinking

With the increasingly complex issues your business face every day, sometimes, the same old concepts may not solve the problems anymore. This is why an environment where creative thinking is cultivated is important. A workplace fostering creative thinking will be able to provide innovative solutions and develop better ways to do things.

2.Persuasion

According to businessdictionary.com, persuasion is a process aimed at changing a person’s (or a group’s) attitude or behavior toward some event, idea, object, or other people (s), by using written or spoken words to convey information, feelings, or reasoning, or a combination of them.

From the past many years- teamwork, leadership etc were frequent keywords found in the job application submitted by the candidates. While these skills still hold the relevance, the employers of today have identified persuasion as one critical skill due to ever-changing business dynamics and competition. Especially in outbound functions like sales and marketing, persuasion skills are a must-have skill for the teams to persuade and influence the customers and win the sale. Be it inside the workplace. persuasion skills can build the leaders for tomorrow and influence others to achieve the organisational goals and objectives.

3.Collaboration

The Business Dictionary defines collaboration as “Cooperative arrangement in which two or more parties (which may or may not have any previous relationship) work jointly towards a common goal.”

When teams or departments are able to collaborate and perform they are able to utilize the strengths and skills of everyone involved. Thus organisations are demanding employees who love to collaborate and work. Also with business operations moving into the cloud, organisations now demand increasing collaborative skills in working and delivering the results.

4.Time Management

According to businessdictionary.com time management is Systematic, priority-based structuring of time allocation and distribution among competing demands. Time management never fails to find a place in the most demanded soft skills. The ever-increasing shortage of time and the reducing attention span demands time management skills even further. With the increasing distractions in the modern workplace posing a serious challenge for organisations, there is no doubt that time management will be in the list of most in-demand skills


5.Critical thinking

Critical thinking in simple words is the ability to think clearly in a logical sequence of steps. With the rise in automation, AI etc. machines are able to perform most of the routine human tasks and hence there is an increasing demand for soft skills like –critical thinking i.e there is a need for humans who can employ logic and reasoning in problem-solving and decision-making situation. The business complexities will soon see more organisations demanding employees to possess critical thinking capabilities.


6.Focus on emotional quotient

Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. The employers of today are valuing the importance of emotional quotient for the employees. Evaluating the emotional quotient of the employees in a workplace allows the organisation to gauge the emotional stability of employees and decide how they can fare in the job role and responsibilities.

7.Social media skills

With the growing penetration of of social media not just for marketing but for information sharing as well as collaboration, organisations are looking forward to a social media savvy workforce. With more millennials and Gen Z likely to become a part of the workforce as well as to deal with external stakeholders, it’s very important for organizations to train their workforce on social media skills.

8.Adaptability

The workers of today are not just focused on doing a single task or job alone. They are now  required to multi tasking and perform different roles in the dynamic business environment. This requires the employees to possess adaptability to different situations and challenges in the work environment.

Here are 10 of the most in-demand hard skills:

1.Cloud Computing

An article by Forbes reported that the worldwide public IT cloud service revenue will be $167 billion by 2020. With more organisations increasingly moving their IT infrastructure and operations to the cloud, there is a huge demand for cloud computing skills.

2.Blockchain

Blockchain skills are one of the most sought after skills by organizations especially in the BFSI sector as they are involved in creating a secure cyber infrastructure. The demand for blockchain skills will only increase with the rising cybersecurity issues like hacking, Phishing and more. Apart from the BFSI sector blockchain will be also in great demand in areas like healthcare, education, agriculture etc.

Here are other popular hard skills that were in demand in 2018 and will continue to be in demand for the year 2019 and beyond.

3.Artificial Intelligence

4.UX Design

5.Mobile App Development

6.Video Production

7.Data Science

8.Social Media Marketing

9.Animation

10.Digital Marketing

Here were the most in-demand skills for 2019, so as an L&D professional you will definitely want to know how can you train your employees on it
While classroom training or offline training on these in-demand skills for 2019 might be the preferred mode, e-learning or online learning scores over the traditional methods due to the flexibility and personalization it provides. Hence, I recommend implementing e-learning at your organisation to effectively train the employees. The modern e-learning technologies make it easy for both the organisation as well as the learners to access the learning content from anywhere and any device encouraging the learner to learn at their comfort and ease.

If you’re from the L&D, here are some popular ways of using e-learning to ensure that employees are trained with the most- in-demand skills.

1.Soft skills training with e-learning

Training employees on soft skill continues to be a challenge for the organizations as every learner is unique in his way or approach ( as the traits possessed by the employees/learners are not always the same).

Interactive e-learning, like branched scenarios or microlearning promise great outcomes in training the learners in soft skills. Another approach I suggest is the use of a blended learning approach. The organisation can use interactive scenario-based e-learning and then provide the learners with the option to practice the things learned. For example, after completing the e-learning on creativity, the organization can give real-world case studies that demand creative problem-solving skills.  

Here are some  examples of using e-learning to train the employees on soft skills

Time management

At XLPro e-learning, we have developed a gamified time management soft skill training course. Click here to watch the sample. The e-learning module uses game mechanics and elements to engage the audience.

Negotiation Skills

I feel that an organisation cannot ignore the importance of Negotiation skills. Click here to watch our sample on negotiation skills, another in-demand soft skill.  

To explore a wide array of e-learning samples,  please visit our portfolio page here

2.Maintain an online library of various e-learning courses

There are many organisations that maintain an online library containing various e-learning courses. The organisation can choose to buy an LMS and maintain one of their own or there are many other external vendors like Coursera, Pluralsight, Udemy etc. The organisation can choose a business or enterprise account and provide access to the required learning content. Maintaining an LMS today is never a costly approach as it can give the organisation better control over the entire process. The organisation can choose which course to upload and can update the content easily. With an in house team or with the help of external vendors, the organisation can get the e-learning content developed and make it more relevant to the learners.

3.Purchasing the e-learning course

There are many e-learning vendors in the market who can develop e-learning courses for your requirement. Check the course catalogs to find if they have a ready-made course to suit your requirement. If you require to customize your requirement, I recommend going for custom content development.


At XLPro e-learning, we already have a list of ready off the shelf programs and if you’re keen to develop e-learning with custom content development, feel free to contact us anytime.