World over L&D professionals and compliance professionals are putting their best minds to explore the learning strategies that can help them to make the compliance e-learning engaging for their learners. So does microlearning fit the bill for increasing learner’s engagement for compliance e-learning?
To understand how microlearning can improve compliance e-learning scenario, let us compile the most sought after compliance e-learning programs in an organization, which employees are being trained on:
1.Prevention of sexual harassment at workplace/ Prevention of workplace violence
2.Ethics, values, and code of conduct (including anti bribery policy and anti money laundering)
3. Health and safety related compliance
Today, in this blog, let us see what are the best ways to use microlearning to improve compliance training.
1.Prevention of sexual harassment at workplace/Prevention of workplace violence
A snippet of what the sexual harassment at workplace training covers:
1.Basics of sexual harassment at work.
2.Types of sexual harassment at the workplace.
3.How to prevent sexual harassment in the workplace?
4.Legal recourse available
A snippet of the Prevention of workplace violence training covers:
1.Workplace violence definition
2.Types of workplace violence
3.Purpose of the policy
4.Responsibilities and duties etc
Companies are realizing the seriousness of sexual harassment at the workplace and are starting to implement various training initiatives to tackle this evil menace by creating an awareness among the employees of the organisation.
In the past, we have read in the news about the various incidents of sexual harassment at the workplace. Hence there are various government regulations across the country that makes it compulsory for the organizations to effectively conduct the training on prevention of sexual harassment at work. Let’s explore how you can adopt microlearning as a learning strategy to train the workers effectively on it.
1.1. Include smaller duration videos
I recommend to include micro videos in your microlearning nuggets. The organisation can show a conversation or an interview with the female employees in the organisation who shares their views and expectations about a safe working place environment in terms of sexual harassments.
Such micro videos which are lesser than ten minutes of duration can help the learners to understand the importance of prevention of sexual harassment.
1.2. Scenario-based learning approaches
Here at XLPro e-learning, we have an award-winning POSH e-learning module(Prevention of Sexual Harassment at work) that includes several scenarios at the workplace that helps the learners to better relate to the learning topic.
These scenarios can be included in the individual micro learning units with different learning objectives. The animated scenarios can be very effective to train the employees on a very sensitive topic like sexual harassment at the workplace.
1.3. Delivering customised training topics to targeted learners
Microlearning can also be leveraged to develop small learning bites that are customised to the various requirements of the target audience. For example, prevention of sexual harassment can include certain topics like ‘ How to identify harassment’ meant for all employees or complaint procedure for a complainant or victim, reporting process for members of ICC POSH committee are ways in which the microlearning can help to delivery customised compliance content to the learners.
The shorter size and duration of the learning content with a quick turnaround time ( to develop the module) can help the organisation to easily deliver the microlearning content.
1.4. Use mobile devices for learning
Using mobile learning to deliver the micro-nuggets to the learners can help the learners to access the content from any device and any time.
Most importantly, prevention of sexual harassment being a sensitive topic, there are many learners who are not comfortable to attend the training programs from their office system. I feel that the learners might like to use mobile devices for their comfort as there exists a group of learners who prefer privacy.
2.Ethics and code of conduct
A well-written code of conduct clarifies to the employees the mission, vision, values, rules, regulations and standards of personal conduct etc. Every employee undergoes the training for ethics and code of conduct during their initial days of joining which can be in the form of a classroom training or even the e-learning way. Today the laws and regulations continue to tighten the vigil over the organisation in terms of ethics, good business practices etc. Thus it’s important for every business organisation to train the employees on different topics like – Anti Money Laundering etc.
Let’s see how microlearning can improve the training on ethics and code of conduct for the employees. I have also included the example of AML and how microlearning helps in training the employees effectively.
2.1.Converting large content into bite-sized modules
Ethics and code of conduct are lengthy training topics. Hence there is a high probability that a traditional classroom training or a normal e-learning strategy might cause cognitive overload to the learners. Microlearning can improve the training on ethics and code of conduct by chunking down the learning content to micro-nuggets. The organisations of today are trying to establish a connection with the community by narrating a story of their origin and history through different micro units.
2.2. Pre-assessment games
Many organization follows the practice of using pre-assessments to screen and filter out the job aspirants with regards to the culture of the organization. Lately, organizations are considering the importance of culture fit in the onrganisation and micro pre-assessment games are ideal ways to test the culture fit of the job aspirants.
Microlearning scenarios are an effective option here too, as the organisation can include several scenarios that simulate the working environment and how an employee comes across ethical challenges and issues. Like a scenario depicting acceptance of a gift from the customer or being offered a huge amount as bribe by a competitor firm in return for confidential information.
By saying No to the bribe and reporting the incident, the employee is seen appreciated by the top management for upholding the company’s values and integrity.
2.4. Microlearning videos
Microlearning videos of very short conversations by the heads of the organisations on the importance of following the code and conduct of the organisation can be passed down as a message to the learners. It can inspire them to walk on the same path and also helps in building a strong positive culture at work.
Anti money laundering
A snippet of the program index of anti-money laundering
1. What is money laundering?
2.The AML framework
3.AML program requirement
4.AML program elements
5.Steps to prevent money laundering
Money laundering is a very serious crime that any industry or organisation can face today. The objective of money laundering is to convert the money earned through the illegal routes to genuine and legitimate one and most importantly money laundering is not easily traced or spotted.
This calls for action as the compliance officers of various organisations require to train the learners to closely observe and report such incidents immediately.
Let us see how microlearning can improve AML compliance training.
Develop e-learning scenarios that can show possible scenes of money laundering practices. It is important for learners to be aware of and spot money laundering activities.
Anti money laundering can be learned through the use of microgames. For example, a game based on the objective of preventing money laundering can have the theme of a bond/superhero who is on a mission to prevent the money laundering, corrupt and anti-terrorist activities. This can further go to include various levels of challenges in the game and also include a reward structure like winning points, badges etc for solving the challenges.
3. Health and safety related compliance
A snippet of Health and safety compliance learning
3.Organization and Responsibilities
4.Commitment to actions
Let’s see how microlearning can improve the training on Health and safety-related compliance
3.1. Microlearning videos
Microlearning videos are the best popular way to train learners on health and safety related compliance. With the use of e-learning animations in the video, the organisation can show the importance of following the health and safety guidelines in an organisation. The organization can choose to include relatable characters, multimedia elements that simulate the real working environment to make the learning experience more engaging. The use of animated video can also help the organisation to show the visuals that detail the consequences of not following the policy on health and safety related compliance.
For example, the organisation can develop an animated video that shows the employee not using the safety kits before climbing on the roof rails and he slips and falls down sustaining injuries.
Microlearning animated video can be pushed across the learner even after the completion of a regular classroom training as reinforcement tools etc.
3.2. Micro case studies
The organisation can choose to include real case studies on health and safety related compliance and circulate it among the learners. Seek the opinion and views of the learners on how the issue could have been prevented.
These are effective and popular ways to improve compliance e-learning by using microlearning. Feel free to share your suggestions and recommendations using the comment box below