In my previous Microlearning blogs, you have come to know about What is Microlearning and its benefits for both organization and employee as well.

In this blog let’s see how Microlearning is used in Pharma and Healthcare sector and how it is beneficial :

So now let’s see the 5 examples of how to use microlearning in Pharma and healthcare sector :

1. Great tool for the sales team

Pharmaceutical industry releases several drugs into the market every year and it is necessary to give training on the features of new products for the sales team every year. With the help of microlearning, you can give training to sales team without disrupting their work and it can be assessed anywhere and anytime.

Ex : Johnson and Johnson subsidiary Ethicon used microlearning platform for its sales team in order to increase product knowledge. They trained more than 1000 reps globally where their knowledge increased by 49 % and even it boosted the confidence in sales rep. Thus making them to feel confident. (1)

2. Trains Manufacturing team easily

Microlearning modules can be used to train on various aspects such as code of conduct, anti-bribery policies, information security, safety, Good Manufacturing Practices and so on. As these modules fit into the mobile as well, it doesn’t hamper on the employee’s productivity and by localicalization even we can translate the module to the language where the learners can understand.

Ex : Capital Blue Cross used Microlearning to teach its employee about the manufacturing process and it could see positive results in the training materials. There was improvement by 40% in knowledge retention and also it reduced 66% of errors which created a positive impact for the business. (2)

3. Onboarding Made easy

As the Microlearning nuggets are interactive in nature, with the help of gamification and quizzes you can cut down the onboarding process of an employee and split the modules into particular topics. Even this is used by many pharma companies to explain them about the policies and procedures of the company. By using the element of gamification, you can also engage the learners which help in better absorption of knowledge.

Ex : Amgen being the leading biomedical company had to struggle to train the employee on Onboarding Process. With the help of Microlearning module they divided the whole bunch of training content into smaller nuggets and it helped the learner to learn bit by bit and even saved a huge amount of training expenses for the company. (3)

4. Helps in training Laboratories

Microlearning modules are ideal tools for traditional workshops in providing training on Good Laboratory Practices (GLP) and Good Clinical Practices (GCP). It is also very effective in educating personnel about the guidelines on the use of animal subjects in laboratory tests and with the help of Virtual laboratories helps to facilitate practice on different lab procedures.

Ex : A Pharmaceutical company, with the help of Microlearning it trained physicians regarding stroke prevention and irregular heartbeat. The large 5 hour module was broken down into tiny parts and helped the doctors to handle the issues effectively.(4)

5. Helps in creating awareness of safety procedures

In Pharmaceutical industry employees are involved in the development of drugs, use chemicals for sterilizing, sanitizing and testing of a drug. In order to promote a healthy working environment safety training must be given before they commence the work. These modules help in better understanding of how to use chemicals, how to handle equipment and how to avoid damages.

Ex : Merck which is one the biggest Pharmaceutical company found difficult to train the employees regarding safety procedures and policies. With the help of Micorlearning, it helped to reduce accidents in 52 manufacturing sites around the world and it could roll out the module at once across the globe covering more than 24,000 at one go. This has resulted in reduction in accidents promoting a safety working environment. (5)

Healthcare and Pharmaceutical industry can use massive amounts of Microlearning to boost its productivity and these modules help a lot in promoting a safer working environment. As these industries deal with hazardous chemicals with the help of proper training one can ensure on-the-job safety and well being of the employees.

References :

(1) http://www.pharmatimes.com/web_exclusives/growing_knowledge_with_microlearning_1231357

(2) http://vds.nl/wp-content/uploads/2016/04/Karlijn-van-den-Bosch-Cristine-Tutssel.pdf

(3) https://www.wayup.com/profile/Brianna-Wenger-7b40a8d567/

(4) http://www.dupont.com/corporate-functions/media-center/featured-stories/july-2017/microlearning-employee-training.html

(5) http://www.pharmatimes.com/web_exclusives/growing_knowledge_with_microlearning_1231357